How we look after your family’s stories

What we collect

To make your family’s magazine, we keep:

• What you add through your personal link: your answers, photos, videos, voice recordings and captions.
• What your family’s organizer gives us: names, who is in which household, mailing addresses for the printed copies, and an email or phone number if they share one.
• When your link was opened, started and finished, so we know who still needs a reminder.

Our hosting providers keep ordinary technical logs, such as which pages were loaded and when. We don’t use advertising or tracking cookies.

Who sees it

• Your family: what we print goes to every household on your family’s list.
• Your family’s organizer, who helps decide what goes in.
• Our small team, who read everything to design the pages.

We never sell what you send us or share it with advertisers. A few companies help us run the service and handle data only to do that job: our database and file storage (Supabase), our web hosting (Vercel), and the printer that prints and mails the magazine (it receives the finished pages and the mailing addresses).

AI

We don’t use AI on your family’s stories today. If we add it, it will be off unless your family turns it on, it will only ever see text (never photos, videos or voices), names will be hidden from it, and a person on our team will check everything it suggests.

Children

Children under 13 don’t get their own link. A parent tells or sends us their part and our team adds it, and a parent decides which photos of their children go in.

Your personal link

Your link works like a key to your page: anyone who has it can add to it. Please don’t forward it. If it reaches the wrong person, ask us and we’ll replace it; the old link stops working.

Keeping and deleting

We keep what you send so we can make this edition and any later ones your family orders. Ask us at any time to delete what you added, or your whole family’s content, and we will within 30 days. We can’t take back copies that have already been printed and mailed.

Questions

Write to the person on our team who set up your family (your family’s organizer can pass a message on). Chronicle is run by SmartBLDR LLC, a company in Utah, USA, and your family’s content is stored in the United States.